Subscription Economy, Part 3

The FTC is fed up with tricky subscription cancellations—if you can sign up with one click, you should be able to cancel just as easily! The new Click-to-Cancel rule means companies must simplify cancellations, be upfront about fees, and step up their customer service game. Join Emma and Jaden as they examine how some businesses will take this as an opportunity to improve, while others may struggle to keep up.